FAQs

what are our main products?

As a promotional merchandise, souvenirs and corporate gift company, we offer custom branding and flexible corporate deals and could tailor-made gift to fit with customers' need, budget and timeline. corporate gifts - wireless charging items for all mobile phones promotional gifts - usb flash drive in all designs   business gifts - portable power bank in

By |2021-08-05T09:15:00+08:00August 5th, 2021|Categories: |0 Comments

Warranty period Return policy

If the product does not work properly during warranty period and confirmed to be defective, the item could be returned for repair and TALECT will burden the half of freight for return. We also will burden the freight to send back after repair. We may need some pictures and videos to show the defective problems.

By |2021-08-05T08:56:31+08:00August 5th, 2021|Categories: |0 Comments

How long is the warranty period?

Standard Warranty period: 1 year from the received date But followings are not applying to our warranty policy: Damage due to user negligence, accidents, dis-assembly, waterlog, misuse, abuse, alterations or vandalism. Improper or inadequate maintenance. Failure to perform required preventive maintenance use not following the ‘User Guide’ or any additional safety, use, or warnings

By |2021-08-05T08:55:00+08:00August 5th, 2021|Categories: |0 Comments

How to track your order?

By express: we will provide you tracking number once the package are delivered. You may check the tracking on official website of DHL/FEDEX/UPS etc. For special shipping line, we will check with forwarder and keep you updated By air: you may follow ETA date to check and wait. There will have somebody from airport

By |2021-08-05T08:49:17+08:00August 5th, 2021|Categories: |0 Comments

What is the delivery time?

By express: the estimate delivery time is around 3-10 days depends on the destination address. There will have customs duty tax should be paid by customer. By air: the estimate time is around 4-10 days depends on the destination airport. There have customs duty tax to by paid and customs clearance by customer. And

By |2021-08-05T08:48:27+08:00August 5th, 2021|Categories: |0 Comments

About Ordering Process

Once you place your order, you’ll immediately receive an e-mail confirmation with PI number. If you want us to create logo layout (mockup of the item), simply reply to this e-mail and attach your logo artworks. Shortly thereafter (during business hours) you’ll receive an email from us about logo layout. Then you’ll have the opportunity

By |2021-04-09T10:31:34+08:00February 28th, 2016|Categories: |0 Comments

Can I specify a PMS color for my logo?

Yes! Keep in mind however, that in some cases there is an additional charge for this service in order to get the specialized ink if an exact match is required. There are also a few products where, due to the limitations of the imprinting process, exact PMS matching isn’t possible. If you don’t require an

By |2021-04-09T10:32:04+08:00February 28th, 2016|Categories: |0 Comments

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